I am a loyal 400 Gradi customer at both the Crown Melbourne and Essendon locations; however, this was my first time ordering from the Brunswick location. I placed an order for a pizza, which took over an hour to arrive due to repeated delays. During this time, I contacted the store and offered to pay extra for chilli oil and Parmesan cheese on the side. The staff member explicitly confirmed that this request could be accommodated. When the pizza finally arrived, it was missing both the Parmesan cheese and chilli oil that had been confirmed. As shown in the attached photo, I have added my own chilli and the pizza was dry, poorly prepared, and not even cut. Given the excessive wait time, this level of quality and attention to detail is unacceptable. I have placed over 50 orders with 400 Gradi via Uber Eats alone, which makes this experience particularly disappointing. I am requesting a full refund or an appropriate resolution for this order. I would appreciate confirmation of how th

Bought the $65pp chef selection 'Feed Me' menu. They brought out 4 X entrees, Pizzas, Pastas, Salad, Calamari, Dessert... The food tasted awesome. Well worth it. Customer service was excellent. They brought out new bowls and cutlery after each part of the meal. Atmosphere was pleasant. Soft relaxing music in the background so that you could still hear yourself talk. Best Italian restaurant I've been to.

Beautiful meal, friendly, attentive and accommodating service. Had a delicious Tricolore cocktail. I like gin Martinis so it really hit the spot; it was quite savoury like a dirty Martini. Mushroom pappardelle was perfectly cooked, creamy, shroomy and twirling one wide strand for each mouthful was so satisfying. Margherita pizza was also fabulous, thin but not too thin (I hate a pizza that cannot support its own toppings), silky cheese and perfect tomato sugo. We started with the Beef carpaccio - also faultless, beautifully balanced and the fried capers a surprise texture and flavour with the tender, paper thin beef. Our waitress was a sweetheart with a beautiful Italian accent. We plan to return for a family birthday celebration, or probably next time we're in the area! Thank you for a memorable dinner!

Great experience at 400 Gradi Brunswick. The food was delicious and the service was excellent. Our waitress was very experienced and incredibly accommodating with the kids — she even brought out colouring for them, which made a big difference. She kept checking in to make sure we were all good. It was a bit on the pricey side ($35 for a gnocchi portion), but that may just be the going rate these days. Overall, a really nice dining experience.

Go for pizza! And order pizza. Gnocchi ragu was good but very very rich and buttery to put ragu with potato dough 🤔 maybe it's just me. Very friendly service, good feel to the place but yes, I'd be going back to only have pizzas 🙌 Carpaccio meat was disappointing., And yes I should've raised it with staff but we couldn't be bothered. But thanks for hosting us 🤙🏽